Privacy policy

Privacy Policy

At Peony-com, we value your privacy. This document outlines how we collect, use, and protect your personal information when you visit or make a purchase from peoney-com.store (the “Website”).

Information We Collect

When you access our Website, we automatically collect specific data about your device. This may include your browser type, IP address, time zone, and cookie information. As you explore the Website, we also gather details about the pages or products you view, the referring websites or search terms, and your interactions with our content. This is known as “Device Information.”

We collect this data through the following methods:

  • Cookies – Small text files stored on your device, often including a unique identifier. Learn how to manage or disable cookies at www.allaboutcookies.org.

  • Log Files – Files that log activity on the Website, including your IP address, browser type, ISP, referral pages, and timestamps.

  • Web Beacons, Tags & Pixels – Tracking tools that help us understand user behavior on our Website.

When you make or attempt to make a purchase, we collect certain details such as your name, billing and shipping addresses, payment method (including credit card or PayPal), contact number, and email. We refer to this as “Order Information.”

For the purpose of this policy, “Personal Information” includes both Device and Order Information.

How We Use Your Personal Data

We use Order Information to:

  • Fulfill your orders, including processing payments, managing delivery, and sending order updates or invoices.

  • Contact you regarding your order.

  • Detect fraudulent activity and assess risks.

  • Share promotional content or offers based on your preferences.

Device Information helps us to:

  • Monitor for potential fraud or misuse.

  • Improve our Website performance and user experience.

  • Analyze user behavior and measure marketing campaign success.

Sharing Your Data

We only share your Personal Information with trusted service providers to help us operate efficiently:

  • Shopify powers our store. View Shopify’s privacy practices here.

  • Google Analytics helps us understand customer behavior. Read more here, or opt out here.

In certain cases, we may be required to share your data in response to legal obligations such as subpoenas or regulatory requests.

Targeted Advertising

Your information may be used to deliver ads and promotional content that aligns with your interests. For more information, visit the Network Advertising Initiative’s site.

To opt out of targeted advertising:

You can also use the DAA Opt-Out Tool to control ad targeting from multiple providers.

Do Not Track Signals

Please note that we do not alter our data collection methods when we receive a Do Not Track signal from your browser.

🇪🇺 Your Privacy Rights (EU Residents)

If you are located in the European Union, you are entitled to:

  • Access and review the personal data we hold.

  • Request corrections, updates, or deletion of your information.

To exercise these rights, contact us using the information below. Note: your data may be processed or stored outside the EU, including in Canada or the United States.

Data Retention

Unless requested otherwise, we retain your Order Information for our internal records.

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or technology.

 Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to email us at [email protected].