Terms of service
OVERVIEW
This website is operated by Peony-com. Throughout the site, the terms “we,” “us,” and “our” refer to Peony-com. By accessing or using our website—including all services, features, and content—you are agreeing to be bound by the following terms, policies, and conditions outlined herein.
By visiting our site or making a purchase, you are engaging in our “Service” and agree to comply with these Terms of Service (“Terms”), including any supplementary terms referenced or linked. These Terms apply to all users, including without limitation, visitors, customers, merchants, vendors, and content contributors.
We kindly ask you to read these Terms thoroughly before using any portion of the website. By continuing to use the site, you indicate your acceptance of these Terms. If you do not agree, you should not access the website or use any of its services. If these Terms are considered an offer, your acceptance is strictly subject to these terms.
We may add new tools or features to our store over time, and these will also be subject to these Terms. You can always review the latest version of the Terms on this page. We reserve the right to update, change, or replace any section of the Terms by posting changes to the website. It is your responsibility to stay informed by checking for updates regularly. Your ongoing use of the site after any revisions indicates your acceptance of the changes.
Our e-commerce store is hosted on the Shopify platform, which provides us the tools to sell our products and services online.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are of legal age in your area of residence, or that you have granted permission for any minors in your care to use the site.
You agree not to use our products or services for any illegal or unauthorized purpose and to comply with all laws in your jurisdiction, including copyright regulations.
You must not spread viruses, worms, or harmful code. Any violation of these rules will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL TERMS
We maintain the right to deny service to any individual for any reason at any time.
You understand that any content you provide (excluding credit card data) may be transferred without encryption and may involve transmissions across various networks or technical adaptations. Credit card data is always encrypted during transfer.
You agree not to duplicate, reproduce, sell, or misuse any part of the Service without written permission from us.
Section titles are for convenience only and do not influence the interpretation of the Terms.
SECTION 3 – INFORMATION ACCURACY
We do not guarantee that all the information on our website is accurate, complete, or current. All material on the site is offered for general reference only and shouldn’t be used as the sole basis for decisions. You are responsible for verifying any information independently.
Some content may be historical and is provided for reference. Although we may update the content, we are under no obligation to do so. You agree that it’s your responsibility to monitor any changes.
SECTION 4 – PRICING & SERVICE MODIFICATIONS
We reserve the right to change our product pricing without notice.
We may also modify or discontinue parts or all of the Service without prior notification.
We are not liable for any price adjustments, product unavailability, or service suspensions.
SECTION 5 – PRODUCTS & SERVICES
Some items may only be sold online and in limited quantities, and are subject to our Return Policy.
We aim to display product colors and images accurately but cannot guarantee your screen reflects them exactly.
We reserve the right to limit or restrict product sales by region, person, or order. We may also discontinue any product at any time.
We cannot guarantee that products, services, or information will meet your expectations or that errors will be corrected.
SECTION 6 – ACCOUNT & BILLING ACCURACY
We may refuse or limit any order at our discretion, including orders using the same customer account, payment method, or shipping address. If we adjust or cancel an order, we’ll try to contact you using the information provided.
You agree to provide current, complete, and accurate billing and account information, and to update details promptly when they change.
Please refer to our Returns Policy for more information.
SECTION 7 – THIRD-PARTY TOOLS
We may offer access to third-party tools, which we do not control or endorse.
You understand and accept that such tools are provided “as is” and “as available,” without warranties or guarantees.
You use these tools at your own discretion and should review their terms independently.
New features introduced in the future will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, services, or products available through our site may originate from third parties.
Links to third-party websites are provided for convenience, but we are not responsible for evaluating or verifying the content or accuracy of those sites.
We are not liable for any harm or damages resulting from the use of third-party goods, services, or content. Please review their policies and terms before engaging with them.
SECTION 9 – USER SUBMISSIONS
By submitting feedback, ideas, or other materials (whether requested or not), you grant us the right to use, edit, publish, and distribute that content without restriction or compensation.
We have no obligation to maintain confidentiality or respond to submissions.
We may monitor or remove content that violates these Terms or any law, at our sole discretion.
By posting, you affirm that your comments do not infringe on any third-party rights and are free of malicious or misleading content.
You alone are responsible for the accuracy and legality of what you post.
SECTION 10 – PERSONAL INFORMATION
Our Privacy Policy governs how we handle your personal information. Please review it for full details.
SECTION 11 – ERRORS & OMISSIONS
At times, our website may contain typographical errors or inaccuracies related to product details, pricing, shipping, or availability.
We reserve the right to correct such errors at any time, even after an order has been placed.
We are not required to update any information except as legally necessary.
SECTION 12 – PROHIBITED USES
You are forbidden from using the site or its content to:
(a) Engage in unlawful activities;
(b) Violate any law or regulation;
(c) Infringe on intellectual property;
(d) Harass, abuse, or discriminate;
(e) Submit false information;
(f) Spread malware or malicious code;
(g) Collect data without permission;
(h) Spam, phish, or crawl the site;
(i) Interfere with the site’s security.
Violations will result in immediate termination of your access.
SECTION 13 – DISCLAIMERS & LIABILITY LIMITS
We do not guarantee that your use of our service will be uninterrupted or error-free.
All products and services are offered “as is” without warranties of any kind, unless expressly stated.
We are not liable for any loss or damage, including indirect or consequential damages, even if we were informed of the possibility.
Some jurisdictions may not allow these limitations, so certain rights may still apply to you.
SECTION 14 – INDEMNITY
You agree to indemnify and hold harmless Peony-com and its affiliates, employees, and partners from any claims or expenses resulting from your breach of these Terms or any third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is deemed invalid or unenforceable, that portion will still be enforced to the extent permitted by law, and the remaining Terms will remain in effect.
SECTION 16 – TERMINATION
These Terms remain in effect until terminated by either you or us. You may terminate them at any time by ceasing to use our services.
If we believe you have violated any of these Terms, we may end your access without notice and you’ll still be liable for any outstanding amounts.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any additional policies posted by us, constitute the complete agreement between you and Peony-com.
Any ambiguity in interpretation shall not be used against the party that drafted the Terms.
SECTION 18 – GOVERNING LAW
These Terms are governed by and interpreted under the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS
You can review the most current version of the Terms on this page.
We reserve the right to modify any part of these Terms at our discretion. Your continued use of our services after updates are posted constitutes acceptance of the changes.
SECTION 20 – CONTACT DETAILS
For any questions about these Terms, please contact us at: [email protected].